Help & Support

Support availability

I'm available for support around the clock to help you solve any problems you're having with Engine. I work any support tickets in queues starting with those on the Enterprise plan, then Business plan, then Startup plan.
I'm usually available for a quick response via Live Chat or can be reached by email if you have a more involved question.

How to contact support

Already using Engine?
In the dashboard, click the live chat icon on the bottom right. These chats get pushed straight to my phone so I'll usually respond as quick as possible.
Not using Engine?
Reach out to me for support at spencer@engine.so. I try to be very responsive. Alternatively you can also use the live chat on the homepage at engine.so